Privacy Policy

Last updated: September 2026

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Glamjar Products (“Glamjar”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

 

This Privacy Policy explains what personal information we collect when you visit or purchase from our website, how we use it, who we may share it with, how we protect it and the rights you have over your information.

 

Our website is:

https://www.glamjar-products.co.uk/

 

1. Who we are

 

Glamjar Products is the business responsible for your personal information when you use our website or purchase from us.

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Glamjar Products
Unit 30 Step Business Centre
Wortley Road
Deepcar
Sheffield
S36 2UH
United Kingdom

 

Email: glamjarproducts@gmail.com
Telephone: 07792 879997

 

If you have any questions about this Privacy Policy or how we use your personal information, please contact us using the details above.

 

2. What personal information we collect

 

Depending on how you interact with Glamjar, we may collect some or all of the following information:

Information you provide when placing an order

• Your name

• Billing and delivery address

• Email address

• Telephone number where provided

• Order details and products purchased

• Personalisation information you provide for your order, such as names, wording, colours or font choices

• Any messages or information you provide to us about your order

 

Information you provide when contacting us

If you contact us by email, telephone or through a website contact form, we may keep:

• Your name

• Contact details

• Your message or enquiry

• Information relating to your order, where relevant

 

Information collected automatically

When you visit our website, certain technical information may be collected automatically by our website provider and other services we use. This may include:

• IP address

• Browser and device information

• Pages visited

• Approximate location information

• Website usage information

• Information about how you interact with our website

 

The information collected will depend on the features and services enabled on our website.

 

3. How we use your personal information

 

We use personal information only where we have a lawful reason to do so.

We may use your information to:

• Process and fulfil your orders

• Personalise products according to your instructions

• Arrange delivery of your purchases

• Communicate with you about your order

• Respond to enquiries and customer-service requests

• Deal with returns, refunds, damaged goods or other order issues

• Process payments through our payment providers

• Keep appropriate business and financial records

• Prevent or detect fraud and misuse

• Maintain and improve our website and services

• Understand how customers use our website

• Comply with legal and regulatory obligations

 

Where appropriate, our lawful basis for processing your information will be that it is necessary to perform our contract with you, comply with a legal obligation, pursue our legitimate interests, or because you have given consent.

 

4. Personalised products

 

If you purchase a personalised product, we need to use the personalisation information you provide to create your order.

 

This may include names, words, phrases, colours, fonts or other instructions.

We use this information only as necessary to fulfil your order and provide the personalised product you have requested.

 

Please do not provide sensitive personal information that is not necessary for your order.

 

5. Payments

 

We do not normally have access to or store your full payment-card details.

 

Payments are processed through the payment services made available through our website and payment providers.

Those providers may process your payment information in accordance with their own privacy policies and security procedures.

 

We may retain information such as your order amount, payment status and transaction reference where necessary for order administration, accounting and legal purposes.

 

6. Who we may share your information with

 

We do not sell your personal information.

We may share information where necessary with trusted service providers that help us operate our business, including:

• Our website and e-commerce platform

• Payment service providers

• Delivery and postal companies

• IT, hosting and technical service providers

• Email and communication providers

• Professional advisers where necessary

• Government, regulatory or law-enforcement authorities where we are legally required to do so

 

We only share information that is reasonably necessary for the relevant purpose.

Some service providers may process personal information outside the United Kingdom. Where this happens, appropriate safeguards will be used where required by applicable data protection law.

 

7. Marketing

 

We may occasionally send marketing communications about Glamjar products, offers or new products where we are legally permitted to do so.

 

Where your consent is required, we will ask for your consent before sending marketing communications.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the message or by contacting us.

 

Unsubscribing from marketing communications will not affect important service messages relating to an order you have placed.

 

8. Cookies and similar technologies

 

Our website may use cookies and similar technologies.

 

Cookies can be used for purposes such as:

• Making the website function correctly

• Remembering preferences

• Understanding how visitors use our website

• Improving website performance

• Supporting marketing or advertising activities where applicable

 

Some cookies are necessary for the website to operate, while others may require your consent.

The cookies used on the website may depend on the Wix features, analytics, advertising and other services currently enabled on our website.

 

You can manage cookies through your browser settings and, where provided, through our website's cookie preferences.

 

Where non-essential cookies require consent, we will seek consent in accordance with applicable requirements.

 

9. How long we keep your information

 

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time will depend on the type of information and why we need it.

For example, we may need to retain:

• Order information for customer-service, accounting and legal purposes

• Correspondence for as long as reasonably necessary to deal with an enquiry or dispute

• Marketing information until you withdraw consent or unsubscribe, where consent is the lawful basis

• Website and technical information for the period reasonably necessary for security, analytics or other legitimate purposes

 

Some business records may need to be retained for longer periods to comply with legal or accounting requirements.

When information is no longer required, we will take reasonable steps to securely delete or anonymise it.

 

10. How we protect your information

 

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access

• Accidental loss

• Misuse

• Alteration

• Unauthorised disclosure

 

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

 

11. Your data protection rights

 

Depending on the circumstances and the applicable law, you may have rights including:

• The right to access your personal information

• The right to have inaccurate information corrected

• The right to request deletion of your information in certain circumstances

• The right to restrict processing in certain circumstances

• The right to object to certain processing

• The right to data portability in certain circumstances

• The right to withdraw consent where we rely on consent to process your information

 

These rights are not absolute and some exceptions may apply.

 

If you would like to exercise a data protection right, please contact us using the details at the end of this Privacy Policy.

 

12. How to make a request

 

To make a request about your personal information, please email:

glamjarproducts@gmail.com

 

Please tell us what you are requesting and provide enough information for us to identify you and deal with your request.

 

We may need to verify your identity before providing personal information or making certain changes.

We will deal with requests in accordance with applicable data protection law.

 

13. Complaints

 

If you have concerns about how we are handling your personal information, please contact us first so that we have the opportunity to investigate and resolve your concern.

 

You also have the right to complain to the UK's data protection regulator:

Information Commissioner's Office (ICO)

Website: https://ico.org.uk/

The ICO provides information about your data protection rights and how to make a complaint.

 

14. Third-party websites

 

Our website may contain links to third-party websites, including websites such as social media platforms, marketplaces or other services.

 

If you follow a link to another website, that website will have its own privacy policy and terms.

We are not responsible for the privacy practices or content of third-party websites.

 

15. Children's privacy

 

Our website is intended for general customers and is not specifically directed at children.

We do not knowingly collect personal information from children where this is not appropriate or necessary.

If you believe that a child has provided personal information to us without appropriate consent, please contact us.

 

16. Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements or the way we process personal information.

The latest version will always be published on this page.

We recommend checking this page occasionally to make sure you are aware of any changes.

Last updated: September 2026

 

17. Contact us

 

If you have any questions about this Privacy Policy or how Glamjar handles your personal information, please contact us:

Glamjar Products
Unit 30 Step Business Centre
Wortley Road
Deepcar
Sheffield
S36 2UH
United Kingdom

Email: glamjarproducts@gmail.com
Telephone: 07792 879997